Privacy Policy

Last updated: August 2026

CHECKD respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how it is used and your rights regarding your personal data.

1. Data Controller

The data controller responsible for your personal information is:

CHECKD
Independent Vehicle Inspection Service
Email: info@getcheckd.co.uk
Telephone: 07494796328

2. Personal Data We Collect

When you contact CHECKD, make an enquiry or book a vehicle inspection, we may collect the following information:

Your name
Email address
Telephone number
Vehicle registration
Vehicle make, model and other vehicle details
Location of the vehicle to be inspected
Booking details
Payment and transaction information
Messages and communications between you and CHECKD
Any other information you voluntarily provide when making an enquiry or booking

We only collect information that is reasonably necessary to provide our services and operate our business.

3. Why We Collect Your Information

Your personal information may be used to:

Respond to enquiries
Arrange and manage vehicle inspections
Confirm and communicate about bookings
Carry out the vehicle inspection you have requested
Produce and provide inspection reports
Process payments
Contact you regarding your inspection or service
Respond to complaints or customer-service enquiries
Maintain appropriate business and financial records
Comply with legal and regulatory obligations

4. Lawful Basis for Processing

We process your personal information where it is necessary to provide a service you have requested or to take steps at your request before providing that service.

We may also process information where necessary to comply with a legal obligation or where we have a legitimate business interest in doing so.

Where your consent is legally required, we will ask for your consent before processing your information for that purpose.

5. Sharing Your Personal Information

CHECKD does not sell your personal information.

We may share limited personal information with trusted third-party providers where reasonably necessary to operate our business and provide our services. This may include website, booking, payment, IT or professional service providers.

We may also disclose information where required to do so by law.

Third parties are responsible for handling personal information in accordance with applicable data-protection requirements.

6. How Long We Keep Your Information

We will only retain your personal information for as long as reasonably necessary for the purposes for which it was collected and to meet any applicable legal, accounting or record-keeping requirements.

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

7. Your Data Protection Rights

Under UK data-protection law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request that processing of your information is restricted
Object to certain uses of your personal information
Request transfer of certain personal information
Withdraw consent where we rely on consent to process your information

To exercise any of these rights, please contact CHECKD using the contact details provided in this Privacy Policy.

8. Cookies

The CHECKD website may use cookies and similar technologies necessary for the website to function.

We may also use cookies to understand how visitors interact with our website and improve our services. Where consent is required by law, optional cookies will not be used unless you have provided consent.

You can also control cookies through your browser settings.

9. Keeping Your Information Secure

CHECKD takes reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

CHECKD is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policy of any third-party website you use.

11. Changes to This Privacy Policy

CHECKD may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations.

The most recent version will be published on our website.

12. Contact Us

If you have any questions about this Privacy Policy or how CHECKD handles your personal information, please contact:

CHECKD
Independent Vehicle Inspection Service
Email: info@getcheckd.co.uk

Telephone: 07494796328

13. Complaints

If you have concerns about how your personal information has been handled, please contact CHECKD first so we have an opportunity to address your concerns.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data-protection regulator.